![]() save it somewhere to your server, for example to C:\wamp\ssl\cacert.pemĪnd change it to the location of the cacert.SSL certificate verification fails on your server.Ask your host to unblock TCP connections on ports 587, 995 and/or 993 required ports are blocked on your server's firewall.Password error: Web login requiredĮrror: 0 could not connect to the host "" Your username and/or password are not correct, double-check them ad remember passwords are CaSe SeNSiTiVe! Password error: Username and password not accepted. You may need to use a Google App Password instead of your Google password.Īlso, try logging in with your Google account here to unlock it for application access.Ĭlick the "Continue" button to Allow access to your Google account. In that case, you will need to, in order to integrate Gmail with HESK, find another host or try the HESK cloud. Some hosting companies will not do that due to their policies. Ask your host to configure the firewall to allow TCP connections on ports 587, 995, and/or 993. Required ports are probably blocked on your server's firewall. If not, Gmail will send all existing (even read) messages to HESK when it first connects. Important: make 100% sure that " POP3 download" in your Gmail settings is set to " Enable POP for mail that arrives from now on". To fetch mail from the Gmail server using POP3 enter these details: To fetch mail using IMAP from the Gmail server enter these details: Still no luck? Check with your host if they have port 587 blocked in your firewall. Outlook is now set up to send and receive your NMU G Suite gmail either as the default email client or when using the Microsoft Word mail merge feature.If you get an authentication error from Google, create & use Google App Passwords ![]() At the Mail window, change the pulldown menu choice for the “Always use this profile” field to “nmugusite”. Your IMAP account should be displayed in the “Account Settings” window. Once verified click “Close” and “Finish”.ġ7. Click “Next” and your access will be verified. This limits how much of your gmail content is kept offline on your computer’s hard drive.ġ6. Change the “Mail to keep offline:” cache slide control to “3 months” or “6 months”. Set the second “Use the following type of encrypted connection:” to “TLS”. Set the “Outgoing server (SMTP):” to port “587”. The “Incoming server (IMAP):” should default to port “993”. Click the “Advanced” tab and set “Use the following type of encrypted connection:” to “SSL”. Check the “My outgoing server (SMTP) requires authentication” check box and “Use same settings as my incoming server” button.ġ4. Fill in fields as in the example below set the Account Type: “IMAP”, Incoming mail server: “”, Outgoing mail server (SMTP): “, User Name: Password: your NMU password or the App Password created earlier if using Google 2-step-verification. Click the “POP or IMAP” option and click “Next”.ġ2. Click the “Manual setup or additional server types” button and click “Next”.ġ1. In the profile name field type “nmugsuite” and click “OK”.ġ0. To set up Outlook go to the Windows start menu enter “Control Panel” in the search field and select “Control Panel” from the results.ĩ. This is a unique password you will later need to enter into the Outlook settings.Ĥ. In addition, if you are using Google 2-step-verification you may need to set up a unique Google app password that will be used with Outlook. You will need to allow less secure apps to use your account by changing a gmail setting available here.ģ. See “Read Gmail messages on other email clients using IMAP”.Ģ. Step 2: Change SMTP & other settings in your email client Incoming mail (IMAP) server. Before you set up Outlook you need to assure IMAP access has been turned on in your gmail settings. Any messages sent will show up in your "Sent" label associated with the gmail account and when your gmail account is accessed from browsers and other devices.ġ. This is true even if you set up gmail as your default email client.Īdding a gmail account to Outlook using IMAP will give you access to your gmail messages and labels but not your Google calendar or contacts. The “Send To, Mail recipient” feature in Windows and the Microsoft Word mail merge to email feature will not work unless Outlook is setup to use your NMU G Suite gmail account via IMAP using the instructions referenced on this page or the instructions for Setting up Outlook to send mail using the NMU Mail Gateway. Microsoft Windows uses Outlook as the default email client.
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